UPDATE: 10:45 p.m. – All services are back up and running.
UPDATE: 5:55 p.m. – LCPD Sgt. Jeffrey Winn said Century Link is dealing with a construction mishap that severed the trunk line feeding fiberoptic cable in Grand Ronde. This was confirmed from a Verizon media contact who said their engineers are working with Century Link to restore service. No ETA was given.
Citizens can call 911 and the call will be routed to Toledo, who can dispatch LCPD, NLFR and medical calls. Emergency services have asked that the public please refrain from calling to ask for updates as the line needs to be clear for emergency 911 calls.
UPDATE: 2:41 p.m. – For emergency services, please call Toledo Police Department (541) 336-5555, or contact the LCPD AT&T Emergency Cell Phone (541) 992-9284, or use the Text-to-911 service.
UPDATE: 11:53 A.M. – LCPD Sgt. Jeffrey Winn said the problem occurred in Grand Ronde and Century Link is working on fixing the issue. Winn has asked Century Link to provide him with an update and they have not given one yet.
UPDATE: 11:18 a.m. – LCPD posted the following information to their Facebook page:
UPDATE: The LCPD Text-to-911 system is working; to report an emergency the public can use Text-to-911, or contact their nearest Fire Station, Hospital, or come to the Police Department.
At 10:32 a.m. Monday, a public safety alert was sent out to mobile phones stating 911 services were not available in the Lincoln City area.
Phones emitted an emergency tone directing users attention to look at screens. The emergency alert said to call 541-336-5555 if 911 does not work.
Lincoln City Police Department issued the following information on Facebook:
PLEASE BE ADVISED: the LCPD 911 Center is currently experiencing an outage in our phone system. Calls are being rerouted through Toledo Police Department at this time.
Lincoln County Sheriff’s Department dispatch said 911 calls would be routed to them and Toledo until the situation was resolved, but had no further information on why 911 was down for Lincoln City.